Refund policy
1.Return Period: Returns are accepted within a 14-day period from the receipt of your order.
2.Return Shipping: The customer is responsible for organizing and covering the costs associated with the return shipping. Please ensure that items are properly packaged to prevent damage during transport. We recommend using a shipping service with tracking to ensure your return is received.
3.Restocking Fee: A restocking fee of 5% will be deducted from the refund or credit amount, as applicable. These fees cover the costs associated with inspecting, preparing, and restocking the returned items.
4.Final Sale Items: Please note that items marked as final sale are not eligible for return or refund. These items are clearly identified as such at the time of purchase.
5.Condition of Items: Returned items must be in their original condition, unworn, undamaged, with all labels and original packaging intact. Any item returned in poor condition or not meeting these conditions may not be eligible for a refund.
6.Return Process: To initiate a return, please contact us via email at millenial.export@gmail.com. We will provide you with detailed instructions for returning the items. Once we have received and inspected the returned items, we will proceed with refunding the purchase amount, minus the restocking fee, to the original payment method.
7.Refund: Please note that refund processing times may vary depending on your payment method.
8.Contact: For any questions or concerns regarding returns, feel free to contact us via email at millenial.export@gmail.com.